Finding Resources

Champions know people throughout the organization and find it relatively easy to "call in favors" to make resources available to a Change Team. Champions know how to make things happen. They know when, how and who to contact to achieve the impossible.

Chances are that you have already played the role of Champion. You have favors owed to you all over the organization. You have been comfortable doing favors and calling them in when the time is right. The Change Initiative you take on should be one that can use many of the contacts you have already created. As a Change Team's Champion, you know lots of other champion types in your organization. You probably have bargained with many of them for resources in the past. You know how to get what you need. Now all you have to do is get what the team needs to do its work.

Sometimes, finding resources will mean getting a Change Team member to talk to the right person. You will be setting up contacts and selecting the best team member to make the connection. Get to know the Change Team members and understand their strengths (as well as their weaknesses). Have an idea how you can use them to benefit the team. Knowing what resources to use and when to use them is a big part of what you do.

Sometimes your route to the resources the Change Team needs will be indirect. You may have find the "guy who knows the guy" who knows where to get the team the "stuff" it needs.

Be sure you understand the Change Agent's map of the process as it now exists. Start setting up your contacts as soon as you accept the initiative. Get to know the people who control the resources and find out what they need so you can make trades if that becomes necessary.

Finding resources for the Change Team is the result of good scouting of the terrain in front of them. You start that scouting before the team is even formed. Your most valuable strength is your contacts. Make more of them than you really need, because chances are good that you'll use them up as you go. Look for new ways to help get the team where it needs to go.

Another part of connecting the Change Team to necessary resources is doing public relations for the initiative before the team comes into view. Get people interested in what's going on. Work to make them understand the importance of their contribution to the initiative. People are the connectors to resources. It's your business to find the people who know where the resources are.

© 1997 ChangeCraft

Written by Heidi Jeanne Hess
(Veronica Boaz and Doug Wesley contributed)

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vjboaz@changecraft.com Updated: September 25, 1999