Guidelines To Increase Retention
Copyright 2000
All Rights Reserved.
Revision 4.45 9/12/2000
- Know who – and what – you want to retain, and be able to argue the business
case for this retention.
- Learn when and how each employee will leave the organization before you hire
that person (or when you first start working together).
- Engage a monthly dialog with each person you want to retain to stay up to
date about the specific benefits that person wants and needs from the
organization.
- Customize a retention strategy for each person you want to retain, based on
the connection between your specific business case for retaining this person
and the person’s specific reasons for staying with the organization.
- Know how you will meet your business needs regardless of turnover: even when
you lose any one – or all – of the people you want to retain.
- Develop ways to profit from a high turnover rate among employees: increasing
the useful knowledge capital of your unit.
- Develop ways to continue investment “deposits” into the knowledge capital of
your enterprise by employees who have left.
- Devise a way to retain the special knowledge and perspectives of employees
who come and go by leveraging the skills and activities of those who stay.
- Become a catalyst in creating and facilitating the opportunities that the
people you want to retain want to engage.
- Don’t forget to move on when it’s time for you to take advantage of an
opportunity that better meets your needs.
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